Orders placed before 11:00 am CET are typically shipped the same day from our warehouse in France.
Our delivery times are considered in working days and exclude packing and assembly time (1-2 days), but may be longer if your order includes custom products (ski with mounted bindings).
Returns are free of charge within 14 days of parcel reception.
Customized products such as skis with mounted bindings (ski-kits) cannot be returned.
Items must be returned new, unused, and with all labels and garment tags still attached.
It is not possible to return the items purchased online to a Dynastar or Lange Store. We do not offer an exchange service.